Terms and Conditions

Important Notice
All Payments To Holistic Hosting have a 30-day Money Back Guarantee.

Holistic Hosting agrees to provide the client web hosting for an annual fee.  Holistic Hosting  will never require clients to advertise for Holistic Hosting on their website in any way shape or form unless agreed upon such as a non-profit organization receiving complimentary hosting. Clients are allowed to use the service for business/commercial or personal websites or content.

Contents
All services provided by Holistic Hosting may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United Kingdom (or any other country) law is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, material that is "adult only" content, or material protected by trade secrets and other statue. The subscriber agrees to indemnify and hold harmless Holistic Hosting from any claims resulting from the use of the service which damages the subscriber or any other party.

Examples of Non-Acceptable Contents or Links

Pirated software
Hacking programs or archives
Warez Sites
Illegal MP3's
Spamming Software

Background Running Programs
We do not allow background-running programs. This includes any IRC related software such as bouncers and bots. In certain cases we may allow programs to run continually in the background, these are considered on a one to one basis and an extra charge will be incurred based on system resources used and operational maintenance needed.

Banned Scripts
You are free to use any scripts you wish provided they do not affect the normal operations of the server and they are not mentioned specifically below. Scripts that are commonly known for causing server disruption include large CGI-based message forums, auctions, and banner exchanges. In the event a script affects normal server and/or administrative operations, Holistic Hosting reserves the right to disable the account pending client cooperation and resolution.

Scripts we do not allow include:
- Chat servers/scripts of any kind are strictly prohibited.

Distribution and/or Transmission of Obscene or Indecent Speech or Material

Violation of indecency and obscenity laws can result in criminal penalties.

Intellectual Property Rights
Material accessible to you through Holistic Hosting's Services may be subject to protection under the United Kingdom (or any other country) copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use the Holistic Hosting  Service in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the Holistic Hosting Network. If you use a domain name in connection with the Holistic Hosting Service or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.

Defamation
Defamatory speech distributed over the Internet can result in civil liability for the defamer.

Refusal of Service
Holistic Hosting  reserves the right at its sole discretion to refuse or cancel service. Violation of any of Holistic Hosting's Rules and Regulations could result in a warning, suspension, or possible account termination. Accounts terminated due to policy violations will not be refunded. Free domains which have been granted for customers paying annually are released to the customer at the end of there hosting period. Domains terminated due to policy violations will not be released to the customer.

Spam or Unsolicited E-Mail
You must not use the Holistic Hosting  Network, Holistic Hosting equipment or any Holistic Hosting  email address in connection with the transmission of spam, flames, mail bombs, or substantially similar, unsolicited email messages. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. This prohibition extends to the sending of unsolicited mass mailings from another service that in any way implicates the use of the Holistic Hosting Network, Holistic Hosting  equipment or any Holistic Hosting email address. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. For purposes of this provision, merely making one's email address accessible to the public will not constitute a request or invitation to receive messages.

If you are found to have spammed, Holistic Hosting reserves the right to disable your domain without warning. In addition, Holistic Hosting  may impose a £50 penalty for each spam policy violation. Holistic Hosting solely reserves the right to refuse or cancel service to known spammers. Lastly, Holistic Hosting reserves the right to determine what violates this policy. As such, any violation may result in cancellation of services without refund.
 

Abuse
Any attempts to undermine, slander, libel, threaten, or cause harm to a Holistic Hosting server, customer, employee, or the company directly is strictly prohibited and is grounds for immediate termination without refund. In addition, we will pursue all attempts to the fullest extent of the law.

Indemnification
Customer agrees that it shall defend, indemnify, save and hold Holistic Hosting (or it's employee's/owners) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against Holistic Hosting, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Holistic Hosting against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Holistic Hosting server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party and (3) copyright infringement. Customer agrees to limit the liability of Holistic Hosting to the amount paid for service.

Refund and Cancellation Policy
For payment, Holistic Hosting  accepts Visa, Mastercard, and other such Credit Cards at present via PayPal, as well as cheques guaranteed by it's suitable card,  postal orders, and BACS transfer. Holistic Hosting invoices exclusively via  Royal mail, but can on occasion may send via email.

You may cancel your account at any time and receive a full refund (excluding any setup fees or domain name registrations fees incurred) if cancelled within our thirty (30) day money-back guarantee period. To receive this refund, you may not be on a custom package of any sort. You must be on one of the pre-created packages by Holistic Hosting that is listed on our site. You may cancel for any reason.

If after thirty (30) days you wish to cancel your hosting account, you will receive no refund of any monies already paid to Holistic Hosting during the first six (6) months.

However, a customer can cancel fourteen (14) days before recurring six (6) monthly billing date customer will not be billed for the next 6 months and all payments thereafter will be cancelled with immediate effect.

Late Payment
Any account whose payment status is not current as of the start of the next billing period is deemed late. Generally, customers are given a 10 day grace period after which the account is put on suspension.

You will receive a payment reminder everyday from the start of your payment due date. If after 30 days payment has not been received or we have not been contacted regarding payment, your account will be terminated without any further notice. Reactivation of closed accounts due to delinquency incurs a £25 reactivation fee as well as payment of the balance due in full. For late payments please contact HolisticHosting.co.uk to arrange payment.

Cancellation
You must use only one of following methods to deliver a official written notice of cancellation:
Please contact HolisticHosting.co.uk On receipt your account will be pending cancellation within 24 hours. Please include your Full Name, domain name, username, password and your reason for cancelling.

Disclaimer
Holistic Hosting will not be responsible for any damages your business may suffer. Holistic Hosting  makes no warranties of any kind, expressed or implied for services we provide. Holistic Hosting disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Holistic Hosting and its employees. Holistic Hosting makes a 99.99% Uptime guarantee.

Holistic Hosting keeps weekly backups of their servers. Holistic Hosting can accept no responsibility for any loss of data or consequences arising from this. Holistic Hosting always advises clients to back up their site data regularly for its own protection.

Finally, Holistic Hosting  wishes to emphasize that in accepting services, customers indemnify Holistic Hosting for the violation of any law or Holistic Hosting policy, that results in loss to Holistic Hosting or the bringing of any claim against Holistic Hosting. This means that if Holistic Hosting is sued because of activities of the customer that violate any law, or this policy, the customer will pay any damages awarded against Holistic Hosting, plus costs and reasonable legal fees.

Failure to comply with any of our terms & conditions will result in grounds for immediate account deactivation.

Holistic Hosting reserves the right to change, edit, or update the policies contained in this document, along with the content on our website at any time for any reason without notice.